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The Nonprofit Board: You Get Out What You Put In


  Posted in Management on Nov 24, 2010 by     4 Comments 
The Nonprofit Board: You Get Out What You Put In
Most nonprofits wish their boards were more effective. The old adage, "You get out what you put in" seems to apply to this situation. If we invest more energy in the board, it will produce more.

Our employers know that if they invest in our careers our productivity will improve. They train us. They give us annual reviews. They encourage us. They promote us. They listen to us. They ask us about our ambitions and desires.

Now think about your board members. What has the investment been in each board member? Have any board members received training, an annual review, encouragement, or promotions? Have they been asked to provide their input concerning how to improve the board and its function? Has anyone asked them about their ambition, desires, or expectations?
Let us think about the adage again. You have received a lot from your board. How much have you invested based upon the preceding questions? Many of our clients tell us they have invested very little but in comparative terms, they have received a lot.

It makes you wonder how much is possible if you increase your investment in the board.

Boards are staffed the same way our employer’s staff their positions. Someone in leadership believes that the person is right for the job. Usually, this implies the person has the experience, intellect, and the passion.

Once in awhile a suboptimal hiring decision is made. However, most the time employees fail because of a lack of good management. The job was never explained properly (poor training).

From our experience, it is rare for a board to provide its members with job descriptions, annual expectations, and orientation.

Next Step:
  • Build a process that treats each board member, as you would like to be treated in your professional life

  • Model your process after the process used by one of the best professional firms in your areas (law firm, accounting firm, engineering firm, consulting firm, etc.)

  • Create a structured process for evaluating board performance (individuals and the group)

  • Help each of your board members advance their career as volunteer leaders

If you take those steps, people will want to serve on your board. Your board members will be some of the more sought after leadership volunteers in the community. Your organization will operate at a significantly higher level of sustainability. Board engagement might exceed your expectations.

When you think about it, having an exceptional board is easy. It is work, the tasks are simple, and there are good models that one can copy. Of course, if you need help with this, there is always help available.

Is it worth your effort to treat your board members as highly valued professionals?


Don and his partners started Mission Enablers in 2001 to help nonprofits increase their capacity to serve those in need. Mission Enablers is one of several successful businesses that Don has started. He has also served on a variety of for-profit and nonprofit boards. His primary focus today is helping schools (private, parochial, Christian, and faith-based schools) increase enrollment, develop strong leadership teams, improve their governance, and increase their fundraising effectiveness.


Tags: Nonprofit  Board Member  Volunteers  Volunteerism  Professional Development  
Image Credits: MorgueFile.com
12-01-2010   Comment by Anne Ackerson
This Approach Of Treating Board Work Like Professional Employment Makes A Lot Of Sense. Why Wouldn't We Want To Give Our Board Members Any Less Support Than We Give Our Employees? I Wonder If There's A Correlation Between How Employees Are Supported And How Board Members Are Valued In Any Given Organization. I Bet There Might Be.
12-02-2010   Comment by Melanie D. Wofford
This Is A Very Interesting And Timely Information Source. The Difference Between A Successful Non Profit Lies Largely On Its Board Or Lack Thereof. The Ability To "invest" In Board Members Is A Wise And Great Concept And Should Be Customary, Which Brings Me To The Thought Of It Being Right Not Wrong To Compensate Board Members And Volunteers, At The End Of The Day Their Sacrifices And Contributions Are Huge...its Only Fair To Be Rewarded For Such Unselfish Labor.
12-06-2010   Comment by Alexandra Peters
Not Sure That I Agree With Previous Post That Board Members Should Be Compensated. The Sentiment Is Lovely, But They Need To Be Disinterested - Not Receiving Any Benefit. Different From Uninterested.

But I Love The Idea Of Investing In The Board, Especially The Idea Of Treating Each Board As You Would Like To Be Treated In Your Professional Life. It's Seeing Them As People, As Colleagues, Not As The Enemy Or As A Different Class.

Great Post!
02-25-2011   Comment by B. Thompson
A Very Encouraging Article. I Think That Board Members Get A Lot Of Blame For What Ever Is Not Going Well In The Organization.
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